Expert advice for individuals and families in London, the Chilterns and beyond
Becoming a client of Robert Cartmell Consultingneilphil2020-07-06T14:01:15+01:00
Becoming a Client (our “6- a-side” pact)
Specialist Trusts and Wills carried out by one of the UK’s leading Private Client experts, Robert Cartmell. Become a client for healthy wealth.
Part of our ethos is to ensure that Robert has few enough clients so that he can dedicate sufficient time to those whom he serves. Robert wishes to be actively engaged in all stages of acting for his clients.
So for families or individuals, you need to be ready to commit to Robert and must be approaching us due to the need and wish to have Robert personally attending to your estate planning and administration needs. If you wish to aspects of a multi-faceted firm that are not covered within Robert’s areas of main specialisation, Robert will of course be happy to put you in the right direction and recommend trusted and established people and organisations who will suit your needs.
What you can expect of RCC
You should be approaching RCC if you wish to have the following service:
Direct personal service from Robert, and from Robert alone. That means Robert advises you, prepares your documents, and communicates with you at all relevant times.
Robert’s 22 years of relevant experience in the field of Wills, Trusts and Estates.
A structured approach to reviewing your arrangements so that you are kept up to date and that likewise you can update Robert with any updated requirements and wishes.
Transparency: from taped meetings of advice, to transparent fixed fee cost options for each and every type of work we undertake.
Expert knowledge of other good professionals such as IFAs, accountants and property conveyancing. We can point you in the right direction based on experience of what it takes to be a trusted advisor.
To be so good in all that we do, that you advocate and recommend us to your friends, family and close connections.
What we would like of you.
To treat us as your primary professional advisor for estate planning and administration.
To be honest and straightforward in your communications with us.
To feedback to Robert when you are happy with our service and if you are not.
To put trust and faith in our advice and strategy and to work within the time frames and next stages we plan with you.
To agree to review with Robert your matter at regular intervals (as agreed with you).
Where you are happy with our service, to advocate and recommend Robert and this firm to your family, friends and contacts.
If you would like to talk to us about any of our services please get in touch
We are always grateful for the comments and feedback from our clients as well as professional contacts and advisors. This helps us maintain a high level performance and strive to constantly improve what we do for you.
Thank you so much to you both for your very prompt attention to this matter, it is much appreciated as well as being very efficient !
Wishing you all the best.
You are wonderful
Many many thanks for this – you are wonderful – I wish I’d met you years ago!!
I really appreciate your help on this one as I have been getting stressed about it.
Many thanks for all of this.
I am in agreement with all proposals.
With many thanks, as always for all your wise advice
That’s really helpful and clear
That’s really helpful and clear, thank you ever so much and thank you also for pulling all the drafts together.
I really appreciate your advice on my parents’ situation.
Best wishes for now
Thanks Rob for your speedy response
Thanks Rob for your speedy response.
You are a star.
Thank you very much for keeping me updated
Thank you very much for keeping me updated. I really appreciate it.
Thank you for your e mails. I confirm that it is indeed an excellent letter covering a variety of complex areas.
Thank you for coming to see us today
Thank you for coming to see us today and thank you so much for helping me with this situation, I appreciate it very much.
I look forward to seeing you soon and once again, many thanks for your help and support.
Thank you so very much for your time and support
Thank you so much for your time and support in getting us to this point. We appreciate your efforts very much.… If there is anything further you need from us please let me know.
Thank you once again.
I’m good thank you, hope you are too.
Thanks for getting in touch Rob, and thanks so much for helping them both get something right for their needs.
Was really good to meet with you – you really are a breath of fresh air”.
Glad you are back in action
“just to say I’m so glad you are back in action as the thought of finding another trustee … and other solicitors … wasn’t something I was looking forward to doing”.
Thank you for taking the time to meet me at our offices. It was a pleasure to meet you and learn more about your expertise. It is reassuring to learn to that you be looking after Alison’s affairs especially how best to address the sale of the business and premises”.
“Good morning Robert
Thank you for managing this, I am relieved that we have a result”.
Thank you very much for this. What a lucky girl I am to have such a good team behind me at last”.
It was a real pleasure to meet you
It was a real pleasure to meet you (not just saying that it really was), It is rare to meet someone who is as passionate about estate planning as you are and really look forward to working with you”.
Brilliant – thank you
“Brilliant – thank you”
So clear, very refreshing
“Thanks for your e mail – you are so clear, very refreshing”.
Very happy thank you
Very happy thank you with everything you have done, feel allot happier now I have done it. Already recommending your services”.
“Thank you for your support Rob – much appreciated”.
Many thanks to you for your patient explanations of all the intricacies of wills. We are very grateful to you. My wife in particular will be happy to have the wills sorted out.”
Thank you Rob
“Thank you Rob that’s brilliant, and really appreciate the swift reply”.
Absolutely brilliant, Rob
Absolutely brilliant, Rob. Sock it to them!
Thorough response …
“Many thanks for your quick and thorough response.”
Thank you …
“Thank you for handling this & treating my mum with care.”
Much appreciated …
“Hi, Rob! Thanks for your comprehensive e-mail – much appreciated!”
PW & DW
I just wanted to say a big thank you …
“I just wanted to say a big thank you to you for dealing with this all and getting it done so quickly and professionally.”
Thank you so much ….
“Thank you so much for your help and explanations.”